Last Updated: July 2026
At Tyuerin, we value your privacy and are committed to protecting your personal information.
When you place an order or contact us, we may collect:
We use your information to:
We do not store your payment card details. Payments are securely processed through trusted third-party payment gateways.
We do not sell or rent your personal information.
Information may only be shared with trusted partners such as:
Only where necessary to fulfil your order.
Our website uses cookies to improve your browsing experience and analyse website performance.
You may request access, correction or deletion of your personal information by contacting us.
Email:
We currently deliver within Singapore.
Orders are usually processed within 1–2 business days after payment confirmation.
Estimated delivery:
2–5 business days
Delivery times may vary during public holidays or peak periods.
Once your order has been shipped, tracking information will be provided where available.
Please ensure your delivery address is correct before completing your order.
Tyuerin is not responsible for delays caused by incorrect delivery information provided by customers.
Customer satisfaction is important to us.
Due to food safety and hygiene reasons, we do not accept returns of opened food products.
If you receive:
Please contact us within 48 hours after receiving your order.
Kindly include:
If approved, refunds will be processed to the original payment method within 5–10 business days.
By using this website, you agree to the following terms.
We strive to ensure all product descriptions and images are accurate.
Actual packaging may vary slightly.
Prices are displayed in Singapore Dollars (SGD).
Prices may change without prior notice.
We reserve the right to:
All website content including:
remain the property of Tyuerin.
Tyuerin shall not be liable for indirect or consequential damages arising from the use of this website or products.
Tyuerin Herbal Tea is intended to be enjoyed as a food product.
This product is not intended to diagnose, treat, cure or prevent any disease.
The information provided on this website is for general informational purposes only and should not be considered medical advice.
If you are pregnant, breastfeeding, have any medical condition, or are taking medication, please consult a qualified healthcare professional before consuming this product.
Individual experiences may vary.
This website uses cookies to enhance your browsing experience.
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We accept secure online payments through trusted payment providers.
Accepted payment methods may include:
All payments are processed securely using encrypted technology.
We’re always happy to help.
Customer Support
Email:
Website:
Business Hours:
Monday – Sunday
9:00 AM – 9:00 PM (Singapore Time)
No. Tyuerin Herbal Tea is a food product and is not intended to diagnose, treat, cure or prevent any disease.
Place one tea bag into a cup, add approximately 200ml of hot water, steep for 3–5 minutes, then enjoy.
Tyuerin Herbal Tea may be enjoyed as part of a balanced diet and healthy lifestyle.
Most Singapore orders arrive within 2–5 business days.
You can reach us via email or WhatsApp during our business hours.